Privacy Policy

Welcome to Sigmetic! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services.

1. Information We Collect

We collect various types of personal data when you use Sigmetic’s services, including:

1.1 Personal Data Provided by Users

Account Information: Name, email, phone number, company name, and login credentials.
Payment Details: Billing information processed through third-party gateways.
Feedback Data: Information from reviews, surveys, and feedback forms.

1.2 Automatically Collected Information

Device & Usage Data: IP address, browser type, OS, and device identifiers.
Cookies & Tracking: Used for analytics and essential features.

1.3 Third-Party Data

Integrations: Data received from connected services like Google, Slack.
Public Data: Business contact information for marketing.

2. How We Use Your Information

Providing Services: Delivering feedback tools and analytics.
Personalization: Improving user experience.
Marketing: Sending promotional materials.
Security & Compliance: Preventing fraud and ensuring legal compliance.

3. Legal Basis for Processing (GDPR Compliance)

Contractual Necessity: Providing agreed services.
Legitimate Interests: Improving services and security.
Consent: For marketing communications.
Legal Obligations: Compliance with laws.

4. Data Sharing & Third Parties

We do not sell personal data. However, we share data with:

Service Providers: Payment processors, cloud hosting, and analytics.
Legal Authorities: If required by law.
Business Transfers: In mergers, acquisitions, or asset sales.

5. Data Retention & Security

Retention Period: Data is kept as needed for services and legal compliance.
Security Measures: Encryption, access controls, and secure storage.

6. International Data Transfers

Personal data may be processed outside India. We ensure protection through:

Standard Contractual Clauses (SCCs) as per GDPR.
Adequate security measures following global privacy laws.

7. Your Rights

Users in the **EEA or UK** have rights under GDPR:

Right to Access, Rectification, and Erasure.
Right to Restrict Processing and Object.
Right to Data Portability and Withdraw Consent.

8. Children's Privacy

Sigmetic is not intended for users under 16. We do not knowingly collect their data.

9. Updates to This Policy

We may update this policy. Changes will be posted here and significant updates communicated via email.

10. Contact Us

For any concerns, contact:

Humbler Technologies (Sigmetic)
4th Floor, Kannankandy Mansion, MW1, near Police Station, West Nadakkave, Nadakkav, Bilathikkulam, Kozhikode, Kerala 673011
hello@sigmetic.app
+91 87140 30912

By using Sigmetic, you agree to this Privacy Policy.